cs8 Casino Privacy Policy

cs8 Casino ("cs8," "we," "us," "our") operates the online gambling platform accessible at cs8.lat. We are committed to protecting the privacy and personal data of every individual who interacts with our platform, whether as a registered player, a prospective player, or a visitor to our website.

This Privacy Policy is issued in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). It describes our practices regarding the collection, use, disclosure, and protection of personal information in the context of cs8 Casino's operations as a PAGCOR-regulated online gaming platform.

By registering a cs8 account or by continuing to use cs8.lat after this Policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

The data controller responsible for the personal information collected through cs8.lat is cs8 Casino. As the data controller, cs8 determines the purposes and means of processing the personal data of its players and users, and is accountable for compliance with applicable Philippine data privacy legislation.

cs8's designated Data Protection Officer (DPO) can be contacted for privacy-related inquiries at: [email protected]. Please include "Data Privacy" in the subject line of any privacy-related correspondence to ensure prompt routing to the appropriate team.

cs8 Casino collects personal data through several channels: directly from you during account registration and use of the Platform, automatically through technical systems as you interact with the Platform, and from third parties such as payment providers and identity verification services. The specific categories of data collected are set out below.

cs8 does not collect sensitive personal information as defined under the Data Privacy Act (such as health, race, or religious affiliation data) except where strictly required by applicable law or PAGCOR regulation.

cs8 Casino processes your personal data for the following purposes:

• Account creation and management: To register, authenticate, and maintain your cs8 account, including password recovery and account security functions.
• Service delivery: To provide access to games, process bets, calculate and credit winnings, and operate the sports betting and casino services you have chosen to use.
• Payment processing: To facilitate deposits to and withdrawals from your cs8 account through GCash, Maya, BPI, BDO, Metrobank, and other supported payment channels.
• Identity verification and KYC compliance: To verify your age, identity, and payment method ownership in compliance with PAGCOR's Know Your Customer requirements and anti-money laundering regulations.
• Regulatory compliance: To meet cs8's legal and regulatory obligations to PAGCOR, including the retention of gaming activity records and the reporting of transactions that trigger Anti-Money Laundering Act (AMLA) reporting thresholds.
• Responsible gaming: To monitor gaming activity for indicators of problem gambling behaviour and to administer player-initiated responsible gaming tools including deposit limits, session timers, and self-exclusion.
• Security and fraud prevention: To detect and prevent unauthorized account access, bonus abuse, multi-accounting, money laundering, and other forms of fraud or prohibited conduct.
• Customer support: To respond to your inquiries, resolve complaints, and provide assistance with account and platform issues.
• Platform improvement: To analyse aggregated, anonymised usage data to improve Platform performance, game selection, and user experience.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, subject to your communication preferences. You may opt out of marketing communications at any time through your account settings.

cs8 Casino processes your personal data on the following legal bases as established under the Data Privacy Act of 2012 and its Implementing Rules:

• Contractual necessity: Processing that is necessary to perform the contract between cs8 and you as a registered player — including account management, game access, and payment processing.
• Legal obligation: Processing required to comply with cs8's obligations under Philippine law, including PAGCOR licensing conditions, the Anti-Money Laundering Act, and NPC data protection requirements.
• Legitimate interests: Processing for security monitoring, fraud detection, platform improvement, and responsible gaming monitoring, where cs8's legitimate interests do not override your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where your consent has been obtained and may be withdrawn at any time without affecting the lawfulness of prior processing.

cs8 Casino does not sell, rent, or trade your personal data to unaffiliated third parties for their independent marketing purposes. cs8 shares your personal data only in the following circumstances:

• Game providers: cs8 shares session and gameplay data with licensed game studios (such as Pragmatic Play, PG Soft, and JILI) to the extent required to operate their games within the cs8 Platform. Game providers receive pseudonymised player identifiers and are contractually bound to process this data only for game delivery purposes.
• Payment processors: cs8 shares payment-relevant data with GCash (G-Xchange Inc.), Maya (Voyager Innovations), BPI, BDO, Metrobank, and other payment service providers to facilitate transactions. These providers process your data under their own applicable privacy policies and are subject to Bangko Sentral ng Pilipinas (BSP) regulation.
• Identity verification providers: cs8 engages third-party KYC and identity verification service providers to verify player identity and age as required by PAGCOR. These providers process identity documents under strict data processing agreements.
• PAGCOR and regulatory authorities: cs8 is required by law to provide gaming activity records, player data, and transaction reports to PAGCOR upon request and in accordance with licensing conditions. cs8 also complies with lawful requests from the Anti-Money Laundering Council (AMLC) and other competent Philippine authorities.
• Law enforcement: cs8 will disclose personal data to Philippine law enforcement agencies where required by a valid legal order, court order, or applicable law.

All third parties with whom cs8 shares personal data are subject to data processing agreements that require them to process the shared data only for the stated purpose, to maintain appropriate security measures, and to comply with applicable data privacy laws.

cs8.lat uses cookies and similar tracking technologies to operate the Platform and improve your experience. Cookies are small data files stored on your device by your browser when you visit cs8.lat.

• Essential cookies: Required for the Platform to function correctly. These include session authentication cookies, security tokens, and preference storage cookies. These cannot be disabled without impairing Platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how visitors use cs8.lat — page visit frequency, session duration, and navigation paths. This data helps cs8 improve the Platform's design and performance.
• Functional cookies: Store your preferences such as language settings, lobby layout preferences, and game filter selections to enhance your Platform experience between sessions.

Non-essential cookies are only placed with your consent. You may manage your cookie preferences through your browser settings. Disabling all cookies may affect the functionality of certain Platform features.

cs8 Casino retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory retention requirements. The following retention periods apply:

• Active account data: Retained for the duration of your account's active status plus five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and applicable Philippine tax and anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC and identity verification records: Retained for five (5) years following account closure or the date of the last transaction, whichever is later.
• Customer support records: Retained for three (3) years from the date of resolution of the support interaction.
• Marketing consent records: Retained for the duration of your account's active status to evidence the basis for marketing communications.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with cs8's data disposal procedures.

cs8 Casino implements technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and cs8.lat, equivalent to the encryption standard used by Philippine banks for online banking services.
• Encrypted storage of account passwords using industry-standard hashing algorithms. cs8 does not store passwords in plain text and cannot retrieve your password — only reset it.
• Role-based access controls that restrict cs8 employee access to personal data on a need-to-know basis consistent with their job functions.
• Regular security assessments and penetration testing of cs8's Platform infrastructure.
• Automatic session expiry after periods of inactivity to reduce the risk of unauthorised access through unattended devices.
• Real-time fraud monitoring systems that flag unusual account activity for review.

Notwithstanding these measures, no data transmission over the internet or electronic storage system can be guaranteed as completely secure. In the event of a personal data breach that is likely to result in harm to affected individuals, cs8 will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act's breach notification requirements.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by cs8 Casino:

• Right to be informed: The right to know what personal data cs8 holds about you, the purposes for which it is processed, and the third parties with whom it is shared — as set out in this Policy.
• Right of access: The right to request a copy of the personal data cs8 holds about you. cs8 will respond to verified access requests within fifteen (15) business days.
• Right to correction: The right to request correction of inaccurate, outdated, or incomplete personal data. You may update basic account information directly through your cs8 account settings.
• Right to erasure: The right to request deletion of your personal data where processing is no longer necessary for the original purpose and no overriding legal obligation requires retention. Note that PAGCOR's five-year record retention requirement may prevent immediate deletion of gaming and transaction records.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to object: The right to object to processing of your personal data for marketing purposes. You may opt out of marketing communications through your account settings at any time.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission if you believe cs8 has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, contact cs8's Data Protection Officer at [email protected] with the subject line "Data Privacy Request," specifying the right you wish to exercise and providing sufficient information to verify your identity as the account holder.

cs8 Casino's services are strictly restricted to individuals aged twenty-one (21) years and above in compliance with PAGCOR's minimum age requirements for online gambling in the Philippines. cs8 does not knowingly collect personal data from individuals under 21 years of age.

cs8 Casino reserves the right to update this Privacy Policy periodically to reflect changes in our data processing practices, Platform features, or applicable law. Material changes to this Policy will be communicated to registered players via the email address associated with their cs8 account and/or through a prominent notice on cs8.lat at least fourteen (14) days before the changes take effect.

The "Last updated" date at the top of this Policy indicates when the most recent revision was made. Continued use of the cs8 Platform following notification of a Policy update constitutes your acceptance of the revised Policy. If you do not accept a revised Policy, you should cease using the Platform and contact cs8 Customer Support to request account closure.

For any questions, concerns, or requests related to this Privacy Policy or cs8's personal data processing practices, please contact cs8's Data Protection Officer: